Our pieces are made using durable materials such as stainless steel, with selected styles featuring plated finishes or stone detailing. You can find the exact material details on each product page.

Delivery times depend on your location and the shipping option selected at checkout. Once your order has been dispatched, you will receive a confirmation email with delivery details and tracking information where available.

This depends on how you want the chain to sit. A shorter chain gives a cleaner, closer neckline look, while a longer chain sits lower for a more relaxed style. Check each product page for the available length before ordering.

We do not recommend wearing your jewelry in the shower, pool, sea or gym. To keep your piece looking its best, avoid water, sweat, chemicals, fragrances and lotions where possible.

Yes, we accept returns within 14 days of delivery, as long as the item is unused, unworn and returned in its original condition and packaging. Please contact us with your order number to start a return.

Enter the code FOUNDER15 at checkout to receive 15% off your first order. The discount will be applied before you complete payment.

Yes, we offer both silver-tone and gold-tone styles, depending on the product. You can view the available colour options on each product page.

For everyday wear, we recommend the Apex 5mm Cuban Chain or the Core Rope Chain. Both are clean, versatile pieces designed to add presence without looking overdone.

The Elevated Set, Cuban Chain & Bracelet makes a strong gift option because it gives a complete matching look. If you want a simple but confident choice, the Apex 5mm Cuban Chain is also a great option.

Our jewellery is made using durable stainless steel and premium plated finishes, designed to resist tarnishing, fading and everyday wear. With the right care, your piece will keep its colour and finish for a long time.

No. Elevated Pieces jewellery is designed to be skin-safe and made for everyday wear. Our stainless steel base helps prevent the green skin effect that can happen with cheaper metals.

Yes. We offer a lifetime warranty against manufacturing faults and unexpected tarnishing under normal use. If your piece has a genuine issue, contact us with your order number and clear photos so we can review it.

This does not cover loss, theft, accidental damage, scratches from general wear, or damage caused by misuse.

Yes. You will receive email updates after placing your order, including your order confirmation, dispatch confirmation and tracking details once your order is on the way.

Once your order has been dispatched, tracking details will be sent to your email. You can use this to follow your delivery.

If you have not received tracking or need help with your order, contact us with your order number and we’ll look into it for you