DELIVERY INFORMATION

Shipping & Pre-Orders

The Elevated Pieces Founders Drop is currently available for pre-order.

Placing a pre-order allows you to reserve your selected pieces before the collection is ready for dispatch. Please review the information below before placing your order.

Pre-Order at a Glance

  • Available for Pre-Order

    The Founders Drop can be ordered before stock is ready for dispatch.

  • Estimated Dispatch

    The expected dispatch timeframe will be shown before the customer places their order.

  • Tracked Delivery

    Tracking details will be sent once the order has been dispatched.

The Founders Drop Is Available for Pre-Order

The Elevated Pieces Founders Drop can be ordered before the collection is ready for dispatch.

When you place a pre-order, your selected pieces will be reserved and payment will be taken at checkout. Your order will then be prepared and dispatched once the stock becomes available.

The estimated dispatch timeframe will be clearly displayed before you complete your purchase. Please review this information carefully before placing your order.

PRE-ORDER UPDATE

Estimated Dispatch Timeframe

The estimated dispatch timeframe for the Founders Drop will be confirmed before orders are opened or clearly displayed on the relevant product page before checkout.

Estimated dispatch:
Estimated dispatch information will be confirmed before pre-orders open.

Please note that this is an estimated timeframe rather than a guaranteed dispatch date. If there is a significant delay, we will contact you using the email address provided with your order.

Shipping & Pre-Order FAQs

How do pre-orders work?

The Founders Drop is available to order before the collection is ready for dispatch. When you place a pre-order, payment is taken at checkout and your selected pieces are reserved for you.

When will my order be dispatched?

The estimated dispatch timeframe will be displayed on the relevant product page before you complete your purchase.

Estimated dispatch:
Estimated dispatch information will be confirmed before pre-orders open.

Please note that this is an estimated timeframe and not a guaranteed dispatch date.

Will I receive tracking?

Yes. Once your order has been dispatched, we will send a shipping-confirmation email containing your tracking details.

Tracking information may take a short time to update after the parcel has been collected by the delivery provider.

What happens if my order contains several products?

Orders containing more than one product may be held and dispatched together once all items are ready.

If your order is sent in separate parcels, tracking information will be provided for each shipment.

What happens if there is a delay?

If there is a significant change to the estimated dispatch timeframe, we will contact you using the email address provided at checkout.

We will provide an updated estimated dispatch timeframe and explain any available options relating to your order.

When will my order arrive after dispatch?

Delivery begins after your order has been dispatched. The dispatch timeframe does not include the time required for the courier to deliver your parcel.

Estimated UK delivery after dispatch:
Estimated dispatch and delivery information will be confirmed before pre-orders open.

Delivery estimates may be affected by courier delays, public holidays, severe weather or other circumstances outside our control.

We’ll Keep You Updated

If there is a significant change to the estimated dispatch timeframe, customers will be contacted using the email address provided at checkout.

Need Help With Your Order?

Contact the Elevated Pieces customer-service team for help with shipping, tracking or pre-order questions.

CONTACT CUSTOMER CARE